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Portable, affordable and inclusive of a variety of features, Voice over Internet Protocol, commonly known as Voice over IP or VOIP, is a technology that has been around for years. However, more and more cable and internet companies are now beginning to offer Voice over Internet Protocol to help your business save money.

One of the most appealing features of Voice over IP is affordability. Providers within the Durham, N.C. area offer packages which include unlimited outgoing and incoming calls and some include long distance phone calls as well. So whether you’re in Chapel Hill, N.C. or Washington, D.C., your VoIP phone bill will be more affordable than a traditional phone bill. Generally, phone bills will be less expensive with Voice over IP than a traditional phone line, especially for geographically dispersed businesses.

Phones that incorporate Voice over Internet Protocol typically range from $250 to $500 per phone but using a soft phone rather than a regular phone can keep costs even more affordable. Soft phones allow you to make and receive phone calls from your computer by using software. With a soft phone, one click calling and video capabilities are simple and affordable to use.

Portability is a benefit of Voice over IP meaning you can use Voice over Internet Protocol anywhere as long as you have broadband internet connection. So, no matter where you are, your phone number can typically follow you. With VOIP technology combined with a PBX solution, you have much greater flexibility than you do with traditional service, for instance, you can call your clients from your cell phone and have the phone number masked by your PBX so that your customer sees your business telephone number instead of your cell phone number.

With Voice over IP, you also have the ability to make more than one telephone call over the same broadband connection. Adding extra telephone lines is simple and usually comes at little or no cost. Other features available with Voice over IP are automatic redial, conference calling, caller ID and forwarding calls. Those features come at almost no cost with Voice over IP, as opposed to traditional telephone companies who charge extra for those features.

VoIP also enables your business to have extensive calling features like: automatic redial, forwarding calls, conference calls and caller ID. While typical phone companies charge extra for these features, VoIP providers such as Vonage and Packet8 have decent Voice over IP features for home use.

Voice over IP is a solution for Raleigh area businesses that are looking to save money. If you want to optimize your monetary savings, then you want to have a PBX system and your own SIP lines which will provide many high-end telephone features at a more affordable price. A PBX allows you access to features like “no busy signal” or call queue and the ability to have numerous concurrent phone conversations without the cost of multiple telephone lines which again helps your business save money.

Businesses looking to save money should at least evaluate Voice over IP. Truly optimizing the VoIP technology involves implementing a PBX system and your own SIP lines. This allows you to have concurrent phone conversations without multiple telephone lines without a busy signal, again adding functionality and increased capabilities while simultaneously helping your business save money.